SMS Chat
Turn website visitors into conversations.
Live chat widget for texting, so you can capture more leads and convert them into paying customers, anytime day or night.
SMS Chat
Turn website visitors into conversations.
Live chat widget for texting, so you can capture more leads and convert them into paying customers, anytime day or night.
How SMS Chat Works
Chats start from your website, messages come into your dashboard, and your replies go to that contact’s cell phone.
From web chats to text messages, seamlessly.
Easy Setup.
Copy and paste a snippet of code to your website—that’s it! Works with all major platforms, and custom builds, too.Start Conversations.
Gather contact info as people start the chat, so you can follow-up even when they leave your website.Route Conversations.
Send messages to the right person, department, or location for every conversation.Autoresponses.
Automatically send a text to new chats telling them you’ll respond as available—or whatever you’d like to say.Answer Anywhere.
Get notifications on your computer and mobile app, so you can respond to new messages anytime, anywhere.Customized Chat Experience
Tailor the widget to meet your communication needs—and your customers’.
Texting that meets your needs.
Custom Prompt.
Add a welcome message and image to entice web visitors to start the conversation.Multiple Locations.
If your website serves multiple locations or departments, SMS Chat can connect them all to make sure messages reach the right people.Your Branding.
Customize your colors, image, messaging, and form fields to make SMS Chat an extension of your brand.Form Fields.
Name, phone number, and message are always included—and you can create your own fields to collect any extra info you need.Select Pages.
Show SMS Chat on every page on all devices, or choose which pages to show it on.Data and Analytics
Track messages and where they come from to improve your marketing and sales performance.
Turn conversations into revenue.
Google Analytics. Connect your Universal Analytics ID to automatically pull chats into Google Analytics as Events, including source and campaign parameters.
Message Tags. Tag messages as sales leads, customer service, or whatever you want to track. Pull reports on them as needed.
Downloadable Reports. Dig deeper into message content and tracking to see where your most profitable conversations come from.
NEXT STEPS
Turn more website visitors into conversations.
“
Since using Text Request, we’ve had a better success rate for both capturing leads and providing service. We’ve even used Text Request to make appointments without ever talking on the phone.”
Jeff Ludy, Founder & Owner
Houston Window Experts