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6 Steps to Handle Negative Customer Reviews Successfully

No business wants to receive negative customer reviews, but sometimes they happen anyway. What's most important is how you handle bad reviews when they come. In only six steps, this guide will show you exactly how to handle negative customer reviews successfully.

5 Ways Our Accounting Office Uses Text Request to Engage Clients

Manada Tax Service works with clients around Lancaster, PA for all their tax accounting and payroll needs. This post from owner Amanda Taraborelli shares how Manada uses Text Request to provide better experiences for clients while increasing profits. Take a look!

16 Ways to Increase Social Media Engagement (and Sales)

You know you need to increase social media engagement, but you don't know how. This guide is going to show you how to find your target audience online, build brand loyalty, and ultimately increase sales. Take a look at our 16 social media tips to grow your following today!

How to Increase Ticket Sales with Text Messaging (SMS)

You want to increase ticket sales, and the easiest way to do that is to text your customers and members. This quick guide shows you exactly how to increase ticket sales with text messaging (SMS), using Text Request to engage with your customers and members instantly. Take a look to see how!

How to Use Behavior Analysis to Create Lifetime Customers

Long-term customers are far more valuable than one-time customers. So how do you get people to come back and work with you again and again? This guide shows you how to use behavior analysis to create lifetime customers, and gives you specific steps to take to do it. Take a look!

6 Ways to Use Text Messaging (SMS) in Your Dealership

Your dealership needs to sell vehicles, follow up with those who might buy your vehicles, and service customers' vehicles efficiently. Text messaging makes all of that easier! This guide shows you six ways to use text messaging in your dealership so you can sell more and create happier customers.

How to Use Customer Journey Maps to Grow Your Business

Customer journey maps help you identify the steps customers take before deciding to purchase from you. This guide will show you how to bring in more leads and conversions by tailoring your marketing to each stage of the journey. Learn how to use customer journey maps to grow your business.

5 Examples of Awesome Email Subject Lines (& Tips to Create Your Own)

Most people decide whether to read an email based on the subject line. So here are examples of awesome email subject lines that have increased other brands' open rates, and tips you can use to create your own engaging email subject lines.

5 Ways to Use Customer Reviews to Hack Content Marketing

Reviews could be your most powerful piece of content - but are you even using them in your marketing? This guide breaks down five different ways you can use reviews to hack your content marketing that will bring in more customers and increase your company’s revenue. Take a look to see how!

What is the Best Time of Day to Contact Someone?

You need to contact customers and prospects if you're going to bring in sales. So when is the best time to do that? In this guide we break down the best time of day to contact someone by email, phone call, and text message. When should you contact people? Take a look to find out.