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How to Get More Responses from Your Outbound Communications

Are you struggling to see high engagement rates from your marketing and sales messages? Try these six tips to get more responses from your outbound communications.

8 Email Marketing Lessons to Make Your Newsletters Interesting

A lot of people question the effectiveness of email marketing. Most online marketers and website owners have at some point said, “Email is dead!” Some still believe that. But they’re wrong.

5 Emails You Should Send to Boost Subscribers' Trust in You

People need to trust you or your brand before they work with you. That's why you should send these types of emails to boost subscribers' trust in you (and get more customers in the process).

What Does It Mean to "Text Like You Text Your Friends"?

We often describe Text Request as a way for your businesses to text with consumers just like you text your friends and family. But what exactly does that mean? Here are 6 examples and case studies to help you understand what we mean by "text like you text your friends." Let's dive in!

15 Unique Conversation Starters to Drive Customer Communications

Conversations are the strongest tool you have to build relationships between customers and your brand, so it’s important to come up with conversation starters for all sorts of occasions. Before I get into why conversations are important, you need to understand one thing:

9 Smart Steps to Get More Out of Your Next Business Meeting

Some people love a good business meeting, while others avoid them. However you feel, meetings are a crucial piece to most thriving organizations. The problem is so many business meetings are unproductive! They're often unnecessary or mismanaged, which doesn't help anyone. In fact, Atlassian reports that Americans spend 31 hours a month in unproductive meetings, costing employers about $37 billion a year!

Does Anyone Answer Phone Calls Anymore?

The official answer is: Not really. As far as trends show, phone calls will always have a place, but people would rather type. There will always be times where speaking is better than typing, but for now the general public says: Why take several minutes to do something that could be done in a few seconds?

Does Being Personal in Business Actually Matter?

Who would you rather work with: the gargantuan company that owns everyone else, or the mom and pop corner shop? Honestly, who would you rather work with? There's pros and cons to both. The giant corporation definitely knows what they're doing, but you'll probably be treated like a number instead of a person.

How to Use Texting for Internal Communications (and Stay Compliant)

You're part of a business or organization, and that business or organization is made up of a bunch of people who need to communicate with each other to reach common goals. Texting helps you communicate with these people to reach your common goals faster and more conveniently.

5 Types of Communication to Engage Consumers Better

If you don't actively engage consumers, someone else will. And chances are, it'll be your competitors who do. Does anybody want that? The best way to engage consumers is through communication, and thankfully, there are plenty of types of communication you can use to engage consumers better.