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Text Request Creates New Link Between Church and Community

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Chattanooga startup Text Request is boosting engagement between church and community by enabling both sides to hold text conversations in one, organized place.

This generally improves communications, keeps church staff from using personal cell phones and being "on call" 24/7, and makes it easier for community members to reach out for questions, prayer requests, and other things.

How Text Request Helps Church and Community

“Typically,” says James Dawson, the company's co-founder and Director of Revenue, “churches have three main objectives. They seek to serve, engage, and grow.

"By appealing to today’s mobile preferences, churches are able to better serve their community. Texting with their community fosters better engagement. And that engagement, along with the management and oversight Text Request brings, enables both church and community to grow faster and stronger."

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According to a recent Gallup poll, “Sending and receiving text messages is the most prevalent form of communication for Americans younger than 50.” Another recent study shows that people 18-44y.o. keep their smartphones by their side for 22 hours of every day.

By encouraging community members to text with them, churches meet people where they are and tear down barriers to ministry.

How Text Request Compares to Current Church Communication

“Everybody texts,” continues Dawson. “A lot of church staff members already text with their members for various reasons. But it’s from their personal cell phones, which means that other staff members have no idea what’s being said.

"This is important for the obvious reason of organization, and for keeping up with what's going on. It's also important for accountability, to know who says what and when. Particularly as a church staff, accountability is crucial.

“Communication with newcomers and people looking for a church is just as important as communication with members. Texting is a great way to reach out, and to let others reach you.

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"We know that emails aren't opened very often, and that a lot falls through the cracks. The same goes for calls being placed on hold, and especially for voicemail.

“Let’s say I’m a community member, and I’m interested in your church. 60% of all online traffic occurs through a mobile device, so chances are I’m looking you up on my phone.

"I’m viewing your website on my phone, and like most people I prefer to text. Wouldn’t it make sense for me to be able to text your church from my phone, on which I’m already viewing your website? Text Request makes that possible.”

How to Get Started

To learn more about Text Request, or to get started instantly, visit www.textrequest.comThere are no downloads needed and no contracts to sign to use the system.

Text Request is not a mass texting or SMS marketing tool. Users will never receive unsolicited messages from Text Request, nor from the organizations they choose to communicate with.

Related: How Does Text Request Help Me Capitalize on Mobile Trends?