63 Texting Statistics That Answer All Your Questions

Texting Statistics Answer Questions

Mobile everything has been one of the fastest growing trends this decade. People are on their phones for a slough of reasons at all hours of the day and night. We’ve got elaborations on mobile trends and usage all over our site, and below are all the texting statistics you could ever want! Enjoy.

Worldwide Texting Statistics

1. The number of monthly texts sent increased more than 7,700% over the last decade. (Statistic Brain) (Tweet this!)

2. Over 560 billion texts are sent every month worldwide. (Statistic Brain) (Tweet this!)

3. 18.7 billion texts are sent worldwide every day (not including app to app). (Statistic Brain) (Tweet this!)

4. WhatsApp and Facebook Messenger combine for more than 60 billion messages sent every day. (The Verge) (Tweet this!)

5. 4.2 billion+ people text worldwide. (MBA Online) (Tweet this!)

6. Text messaging is the most used data service in the world. (Nielsen) (Tweet this!)

Daily Monthly Texting Statistics

U.S. Texting Statistics

7. 81% of Americans text regularly. (Pew Research Center) (Tweet this!)

8. Over 6 billion texts are sent every day. (CTIA) (Tweet this!)

9. Over 180 billion texts are sent every month. (CTIA) (Tweet this!)

10. 2.27 trillion texts are sent every year. (CTIA) (Tweet this!)

11. 97% of American adults text weekly. (Pew Research Center) (Tweet this!)

12. America is responsible for approximately 45% of the world’s text volume. (CTIA & Statistic Brain) (Tweet this!)

13. Americans text twice as much as they call, on average. (Nielsen) (Tweet this!)

14. In 2010, almost 200,00 texts were sent every second of the year. (MBA Online) (Tweet this!)

Related: 101 Reasons You Might Text Someone Today

Texting Statistics by Age

15. 91% of teens with cell phones actively text. (Pew Research Center) (Tweet this!)

16. About 50% of adults 18-24 say text conversations as just as meaningful as a phone call. (Experian Marketing Services) (Tweet this!)

17. Adults under 45 send and receive 85+ texts every day, on average. (Experian Marketing Services) (Tweet this!)

18. 77% of students want relevant information from colleges via text. (Cappex) (Tweet this!)

19. 59% of students say a college can text them first. (Cappex) (Tweet this!)

20. Adults 18-24 y.o. send and receive over 128 texts every day. (Experian Marketing Services) (Tweet this!)

21. Adults 18-24 y.o. send and receive 3,853 texts a month. (Experian Marketing Services) (Tweet this!)

22. Adults 25-34 send and receive over 75 texts a day. (Experian Marketing Services) (Tweet this!)

23. Adults 25-34 send and receive 2,240 texts a month. (Experian Marketing Services) (Tweet this!)

24. Adults 35-44 send and receive about 52 texts a day. (Experian Marketing Services) (Tweet this!)

25. Adults 35-44 send and receive 1,557 texts a month. (Experian Marketing Services) (Tweet this!)

26. Adults 45-54 send and receive 33 texts a day. (Experian Marketing Services) (Tweet this!)

27. Adults 45-54 send and receive 998 texts a month. (Experian Marketing Services) (Tweet this!)

28. Adults 55+ send and receive 16 texts a day. (Experian Marketing Services) (Tweet this!)

29. Adults 55+ send and receive 491 texts a month. (Experian Marketing Services) (Tweet this!)

Related: How Many Emails Do People Get Every Day?

Texting Statistics by Age

Texting Statistics by Time and Rates

30. Texting is 10X quicker than phone calls. (Text Request) (Tweet this!)

31. Texts have a 99% open rate. (SinglePoint) (Tweet this!)

32. 95% of texts will be read within 3 minutes of being sent. (Forbes) (Tweet this!)

33. Average response time for a text is 90 seconds. (CTIA) (Tweet this!)

34. Texts have a 45% average response rate. (Velocify) (Tweet this!)

35. College students spend 94 minutes a day texting, on average. (Journal of Behavioral Addictions) (Tweet this!)

36. Texting takes up 33% of Millennials’ mobile usage. (RealityMine) (Tweet this!)

37. Text messages are read in under 5 seconds, on average. (SlickText) (Tweet this!)

38. 96% of smartphone owners text. (Pew Research Center) (Tweet this!)

39. The average adult spends 23 hours a week texting. (USA Today) (Tweet this!)

Related: Why Has Live Texting Become So Popular?

Texting Statistics by Preference

40. 33% of American adults prefer texts to all other forms of communication. (Pew Research Center) (Tweet this!)

41. Text is the most used form of communication for American adults under 50. (Gallup) (Tweet this!)

42. 91% of people who text prefer it over voicemail. (RingCentral) (Tweet this!)

43. Texting is the most common cell phone activity. (Pew Research Center) (Tweet this!)

44. A third of Americans prefer text to phone calls. (Pew Research Center) (Tweet this!)

Business Texting Statistics

45. 78% of people wish they could have a text conversation with a business. (RingCentral) (Tweet this!)

46. 79% of bosses are supportive of texting for business purposes. (RingCentral) (Tweet this!)

Related: 8 Benefits of Texting for Business That You Desperately Need

47. 61% of businesses wish they could send and receive texts from a business number. (RingCentral) (Tweet this!)

48. 61% of contact centers have or plan to offer SMS support by the end of 2016. (Dimension Data) (Tweet this!)

49. 80% of professionals currently use text for business purposes. (RingCentral) (Tweet this!)

50. People prefer text most for scheduling or changing appointments, and making or confirming reservations. (Harris) (Tweet this!)

51. Over half of customers would rather text a customer support agent instead of using other available options. (eWeek)  (Tweet this!)

52. Texting is highest rated contact method for customer satisfaction compared to all other communication channels (Text – 90; Phone – 77; Facebook – 66). (eWeek) (Tweet this!)

53. Over 1/3 of professionals say they can’t go 10 minutes without responding to a text. (eWeek) (Tweet this!)

54. Calls cost customer service centers several dollars per conversation. Texts cost pennies per conversation. (Forrester & ContactBabel) (Tweet this!)

55. 44% of consumers prefer to press a button and initiate a text conversation, rather than wait on hold with an agent. (Harris) (Tweet this!)

56. 75% of people like offers sent via text (but no more than 2/mo). (Digital Marketing Magazine) (Tweet this!)

57. Texting in the sales process with a qualified lead can increase conversions over 100%. (Velocify) (Tweet this!)

58. 72% of business professionals prefer texting to messaging apps. (eWeek) (Tweet this!)

59. Nearly 70% of employees think text should be used for interoffice communication. (Vitiello Communications Group) (Tweet this!)

60. 64% of consumers are likely to have a positive perception of companies that offer communication via text. (Harris) (Tweet this!)

61. 90% of leads prefer to be texted, compared to called. (FranchiseHelp) (Tweet this!)

Related: 7 Simple Steps to Quickly Convert More Online Leads

62. Response rates from text are 209% higher than those from phone calls. (FranchiseHelp) (Tweet this!)

63. Verification rates (positive or “yes” responses) are 295% higher through text, compared to phone calls. (FranchiseHelp) (Tweet this!)

Don’t see something you want? Let us know what texting statistics you’re looking for, and we’ll discover them for you!

Is Mobile Dependence Actually A Bad Thing?

Text Request Mobile Dependence

It doesn't take a genius to notice that cell phones are everywhere, and used for virtually everything. From dating and entertainment to communication and commerce, our phones lie securely held as the center of our daily lives.

Everything I need to make it through my day, from boarding passes to spreadsheets, is constantly attached to my hip, enabling me to be the most productive and the most fulfilled person I can be. Smart phones have become a staple of American life because they place the best technology available into the palms of our hands 24/7.

Pew Research Center released its latest findings earlier this year on smart phone usage in the U.S. Not surprisingly, all aspects of usage had significantly increased since their last related study in 2011.

With the need to continually find a better way to do more, it makes perfect sense that smart phones, with all their efficiencies, would be used more and more, replacing older methods of accomplishing tasks in both the home and the enterprise.

From Pew's latest findings, we know that 90% of of U.S. adults own a cell phone of some sort, that 64% own a smart phone in particular, and that 67% of American adult smart phone owners compulsively check their devices without even being notified to do so.

While some may look at this phenomenon as dependence, addiction, or an annoying fad, the circumstances can more accurately be described as a cultural paradigm shift.

For instance, 97% of American adult smart phone owners text regularly. Why? Because for anyone who wants to communicate quickly with friends, colleagues, and clients, texting is the ideal. I can send a message and get back to my day without being stuck on hold or caught up in small talk. It's what we do.

If smart phone usage were merely a trend, we'd see it conglomerate around specific demographics, some particular age or subculture. Even though cell phone usage bubbles among Millennials, 74% of American adults 65+y.o. use a cell phone, and 55% of those 50+y.o. use their smart phones to access the internet and social media.

This prevalence is expected, as those who were younger at the introduction of these technologies have become more dependent on them for daily tasks as they've grow into older and more affluent demographics.

But is this cultural shift a good thing?

How individuals and their governing bodies handle advances in technology and their effects on daily life should always be critiqued. The epidemics of cell phone usage while driving, narcissism through social media, and the need to constantly feel productive are all very real, very serious issues for our society to grapple with.

Conversely, necessity is the cause of invention. Were there no need, no market demand for these technologies we carry in our pockets, they would not exist. Accordingly, we ought to use them for our benefit, and most do.

63% of cell owners use their phones to access the internet. About 18 million of these people have no other access to an internet connection. Think about what that provides. How much do you use the internet for questions, research, work, leisure, etc.?

I had the privilege of attending this year's Par 3 Tournament at Augusta National, where cell phones aren't allowed. Throughout the day, our group of six easily made over two dozen comments about how odd it was not to have our phones on us, or about wanting to look something up online without the opportunity to do so. The day's anthem: "Just Google it... Oh wait."

But smart phones aren't just used for leisurely impulses. They've become critical to the routines of professionals everywhere and to driving business. 81% of people who text do so for business purposes, whether for scheduling a meeting, closing a sale, or anything in between.

52% of American adult smart phone owners use their devices to send and receive email. Over 30% of American adults decide whether to visit a business by first researching that business on their smart phones. While streamlining the decisions and experiences of consumers, businesses have to be more conscientious than ever of how they represent themselves before consumers even walk through their doors.

Interestingly, cell phones have become a staple not only in America, but throughout the world. 48 million people in developing countries have a cell phone, but don't even have running electricity. 1.7 billion people have cell phones, but no bank account! And with 4.2 billion people in the world who use their phones to text, texting is easily the most used data service in the world.

These worldly phenomena haven't occurred because of one giant fad. This development has occurred because mobile phone technology, similar to the invention of the automobile, makes life more convenient and more efficient. It provides more accessibility to people looking for answers to questions, who want to further their social lives, grow their businesses, or experience more of the world's cultures.

It's exciting to live through the new opportunities this technology provides for billions, from being able to access the internet when one couldn't before, to being able to have real-time conversations with friends and family across the globe, to viewing analytics instantly and on-the-go.

The world revolving around smart phones is anything but an encumbrance to human development and interaction. Rather, it empowers us.