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Case Study

Mr. Handyman of N. Monmouth and E. Middlesex Counties

Mr. Handyman is a franchised home improvement company that was founded in 1996. We specialize in residential and commercial maintenance and repairs. This location was opened in 2008.
Location
Sayreville, NJ
Employees
8
Years In Business
10
Website
mrhandyman.com/north-monmouth-county/
Highlights:
  • Text Request saves us from driving around to look at simple things. Customers just text us pictures we attach to work orders
Case Study

One of the things I love most about my work is that no two days are ever the same. There’s always a new customer, a new situation, or a different task to be done, and I find tackling those new and different things to be very rewarding.

I’ve been in the industry for over 30 years now. About 10 years ago (in 2008), I opened a Mr. Handyman franchise with my wife Donna. We’re proud to own one of the highest rated Mr. Handyman franchises in the nation!

What makes us different from the typical “handyguy” is that we don’t just show up with a pickup truck and a bag of tools. All of our technicians are experienced, licensed, bonded, and insured.

We’re able to complete a variety of projects in one visit, which is great for the customer. They don’t have to deal with the time and hassle of scheduling different companies for different skills. Just one call or text to us, and everything will be taken care of. We’re also in business for the long-term, and stick a 1-year satisfaction guarantee on most of our work.

Using Text Request has been a great way for us to save time and costs. Before Text Request, a customer would contact us and we’d drive out to their home or business to see what the problem was and give an estimate. Now they just text us pictures.

We discuss their needs, then attach the photos to the work orders technicians take in the field with them. It’s been a good experience for everyone.

Stephen Boehler
Owner

I’ve been in the handyman industry for over 30 years. I opened my Mr. Handyman location in 2008 with my wife Donna, and I’m proud to own one of the highest rated Mr. Handyman locations in the country.

Fun Facts:
  • We provide a 1-year satisfaction guarantee on most of our work
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