You need to create memorable guest experiences while becoming more efficient. Our hospitality text messaging service helps you do just that! Schedule your demo to see how.Schedule My Demo
You’re trying to bring in new guests, confirm stays, check guests in, provide amazing service, and grow your reputation. That takes a lot of work! But it’s easy when you can connect with guests instantly. Text Request gives you that power.
Our hospitality texting software gives your team a professional way to manage guest messagings so you can book more stays, improve experiences, and earn valuable online reviews. Take a look at some of our guest messaging solutions below!
Guests have questions before booking a trip. Our SMS Chat lets them text you those questions straight from your website, and has been proven to help increase bookings.
You need to confirm stays and check guests in. Why not do it through text? You’ll accomplish more tasks with less effort with a 90-second average response time, and can even schedule these texts in advance.
Guests have questions about your town, and needs for their stays. Let them text your front desk for answers, recommendations, and room service. Also makes it easy for them to save your number and quickly book future stays.
You need online reviews to grow your reputation and bring in new guests. Organizations who choose Text Request to ask for online reviews tend to see a 600% increase in completed reviews!
Add all of Text Request to your current landline, VOIP, or toll-free phone numbers without affecting your voice services, so guests can always text or call the same number.
Make handling conversations as a team a breeze with tiered permission levels, team dashboards, name & time stamps, and other team-friendly features.
"Text Request is just the solution we were looking for to communicate with our guests. The app is great and the scheduling option really helps us be efficient with out time. We highly recommend Text Request as your business text solution."
"Customer service is our number one focus, and that’s why we started using Text Request. I went through a lot of callbacks and voicemail with guests trying to confirm information and reservations. It was a hassle, and sometimes resulted in double bookings. Text Request fixed that problem."