Josh Roe of News Channel 9 (ABC) sat down with our own Brian and Jamey Elrod to talk about solving businesses' customer communication challenges through text message.
Five years ago, the Elrods, along with technical co-founder Rob Reagan, set out to help businesses communicate with customers professionally through text messaging. You could call and email a business, why couldn't you text them?
Text Request started with a need - businesses have to be able to connect with customers, and text is the way to do it. We give those business customers a platform to text as a team using their landline phone numbers. We've been growing strongly without outside investors, and recently doubled our office space to account for hiring to support demand.