Single Sign-on (SSO): Protect Your Data

Securing your data is foundational to everything we build, so you can text with confidence and trust.

Here's how our single sign-on (SSO) feature can help protect your data.

SSO Mini Guide

Single sign-on (SSO) allows you to securely authenticate log-ins with multiple applications and websites by using a single set of credentials. This grants quick and easy access to applications, while maintaining a high level of security.

Here's how it works:

1. You sign in to Text Request

2. An authentication request is sent through SSO

3. SSO redirects you to a central login system (Google or Microsoft Entra ID)

4. You submit your username and password

5. SSO validates your credentials, and you're all set!

SSO can help reduce password fatigue, improve user compliance, and enhance logging and monitoring. It can be added to any account by an Administrator through the Edit Plan page in our Account menu.

Read our in-depth SSO guide here.

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Text Request Security in Action

DialCare is a multi-solution telemedicine platform. They connect patients to many different types of clinicians virtually based on individual needs.

DialCare wanted to text patients, but they needed a platform that would pass an extensive vetting and qualification process focused on security and stability. Text Request met their standards, and now their communication is faster and more secure.

Read the full DialCare case study here.

“ After an extensive vetting and qualification process focused on security and stability of the solution, we chose Text Request.”

Justin Hajek, Assistant Vice President of Program Management

DialCare