Your Customer Messaging Strategy Streamlined

Sequences

Streamline your messaging process without the manual effort. From pre-event reminders to post-sale follow-ups, Sequences create a series of scheduled messages around a date important to you and your customers.

Your Customer Messaging Strategy Streamlined

Sequences

Streamline your messaging process without the manual effort. From pre-event reminders to post-sale follow-ups, Sequences create a series of scheduled messages around a date important to you and your customers.

Why Schedule a Sequence?

Ensure your customers have the right information at exactly the right time, without the manual effort.

Schedule multiple texts ahead of time.

Set it and forget it.
Build your messaging strategy around a date, then let it run automatically for every customer in your audience.
Auto-enroll new contacts.
New customers who join mid-sequence are automatically added to your list, and will receive all future messages relative to when they joined.
Build around your dates.
Decrease manual work around busy dates. Set up Sequences around regularly occurring calendar dates like Holidays and Sales events.
Maximize customer engagement.
Consistent, timely messaging keeps your brand top of mind. See the analytics of how each message engages with your customers.
Thoughtfully space out messages.
Customers will get the right information at exactly the right time, without the manual effort.

How Text Request Sequences Work

Sequences are built around a center date, with messages scheduled before, on, and after that day.

Three easy steps for a complete text messaging strategy:

Pick your anchor date.
Choose the event, sale, renewal, or seasonal date your messages will center around.
Craft your message series.
Write messages for before the date, on the date, and follow-ups after—as many as you need.
Set your audience and launch.
Define who receives the Sequence. New contacts are enrolled automatically—no manual work required.

What Do Sequences Look Like in Action?

Sequences adapt to the dates that matter most for your business—from seasonal rushes to annual rewards.

Sequences Industry-Based Use Cases
Insurance - Annual Quote Reminders.
Set up your annual quote reminder messaging strategy weeks in advance. Start with the day quote approvals are due, then add reminder messages, before, on, and after that day.
Home Services - Seasonal Scheduling Push.
Remind customers to book your services before the first day of spring, then set up regular reminders to continue service throughout the summer.
Medical - Flu Season Prep.
Prompt patients to start scheduling vaccination appointments in the fall and then schedule health tips throughout the winter.
Retail - Sale Day Campaigns.
Build a Black Friday or clearance campaign before the day of the sale, on the day of the sale, and even after with extended-sale messaging.
Wellness & Fitness - New Year Promotions.
Warm up leads before January 1, then keep them engaged throughout the year.
Tutoring - Test Season Readiness.
Remind students and parents to book sessions before the busy exam period begins.

Ready to put your messaging on autopilot?

Ensure your customers always hear from you at exactly the right moment.