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Text Request user guides and help docs

Account
Getting Started: Text Request Quick Step Guide
A quick-step guide to setting up and getting immediate value.
Manage Your Account Billing and Usage
Monitor your account’s usage, update billing info, manage invoices, and change your account plan.
How to Add and Delete Dashboards
Add Dashboards to your account, learn how to get the most out of each.
Differences in User Permissions Levels
Learn about Text Request’s 3 different user permissions levels, and see which is best for each of your users.
How to Change Your Password
Learn how to change and reset your password as needed.
Creating and Sending Custom Signatures
Learn how to create individual signatures and attach them to messages.
How to Create and Pull Tag Reports
Learn how to create and pull reports on tagged messages within Text Request.
Messages
Everything You Need to Know About Messages
The complete guide to your Text Request Messages Menu and the best practices for sending messages.
Contacts
Everything You Need to Know About Contacts
Learn about adding, editing, and messaging individual and group contacts.
Settings
How to Create and Use Autoresponses
Automatically respond to inbound messages, and create schedules for these autoresponses as needed.
New Message Email Notifications
Learn how to get email notifications each time someone sends you a new text message.
How and When to Use Escalation
Automatically forward messages from Text Request to a cell phone, at a time that works for you.
How to Create and Use Keywords
Send preset messages to keyword subscribers. Build lists automatically to update contacts easily.
How to Create and Use Message Tags
Learn how to create and use message tags, along with recommendations from the creators.
How to Create and Use Templates
Create templates (canned messages) to save time on common communications.
How to Enable and Disable Voice Greeting
Learn how to activate your voice greeting inside Text Request, what it does, and best practices for using it.
Turn Sound Notifications On, Off
Toggle sound notifications on and off as needed for each user.
Change Message Views and Filters
Follow this quick guide to change how messages are displayed and sorted in your account.
Additional
Chrome Extension: The Complete Guide
Learn how to text from any web page - including your email or CRM - using our Chrome extension.
Text Request Queuniversity FAQ
Get answers to the questions most frequently asked by Text Request users.
Different Types of Dashboards
Learn the differences between types of dashboards, along with which is best for your situation.
SMS 101: Guide to Business Texting
Learn the technical and compliance sides of business texting, along with best practices for successful texting.
How to Create Image, Document Links
Learn how to convert images, PDFs, and more into URLs for text messages.
Quick Tips Videos
There are a lot of way to use Text Request - here are some tips on things you might not have thought of.
SMS Chat User Guide
Get step-by-step tips for adding SMS Chat to your site and increasing website engagement while staying on brand.
Mobile App User Guide
Learn how to start using our iOS or Android app and take Text Request with you wherever you go.
Integrate Text Request through Zapier
Connect Text Request with 1,400+ online apps to sync messages, contacts, and more.
Webhooks Documentation
Learn how to create app-to-app notifications between Text Request and your applications by creating webhooks.
API Documentation
Use Text Request's APIs to connect SMS and MMS to your other applications.
Peer to Peer Texting
The ultimate guide to everything you need to know about our Peer to Peer texting solution.
How to Integrate Text Request with MindBody
Connect Text Request with MindBody to automatically trigger SMS class reminders.
How to Integrate Text Request with Pipedrive
Connect Text Request with Pipedrive to automatically sync your messages.
How to Integrate Text Request with HubSpot
Connect Text Request with HubSpot to automatically sync your messages.
How to Integrate Text Request with Clio
Connect Text Request with Clio to automatically send appointment and billing notifications, plus sync messages.
How to Integrate Text Request with Constant Contact
Connect Text Rquest with Constant Contact to automatically sync your contacts.
How to Integrate Text Request with FranConnect
Connect Text Request with FranConnect to automatically sync your messages.