REVIEWS

Get more reviews. Win more customers.

Texting for Google reviews. Earn, track, and respond to online reviews and private feedback. Improve your reputation and your revenue—all from Text Request.

REVIEWS

Get more reviews. Win more customers.

Texting for Google reviews. Earn, track, and respond to online reviews and private feedback. Improve your reputation and your revenue—all from Text Request.

How Review Management Works

Connect your review profiles, send custom links to customers, and see all your reviews in one place.

Text and you shall receive—more reviews.

Connect Your Pages.
Connect your Google Business page(s) to start collecting reviews. All reviews will be visible inside of Text Request, and you can respond directly.
Create Review Campaigns.
Choose which platforms you want to earn Google reviews or private feedback. Create "campaigns" for custom links, automated reminders, and thank you texts.
Request and Track.
Add your custom review links to messages to request more reviews. Watch every new review that comes in, and track individual review requests.
Respond Directly.
Respond to customer reviews straight from Text Request, and have your responses show on Google, so future customers can see you’re great to work with.
Manage Multiple Locations.
Connect each location's Google Business page to separate Text Request dashboards (text lines), so you can earn more online reviews across all locations.

Why Review Management

Show the world how great you are, rank higher in search results, and bring in new customers.

Turn online reviews into a revenue engine.

Get More Reviews.
Text messages average a 50% click-through rate, giving you the most effective channel to request and receive reviews.
Rank Higher.
Number of customer reviews is a key ranking factor for businesses on Google and other search engines. More reviews equals more sales opportunities.
Handle Negative Feedback.
Unhappy customers are encouraged to send feedback directly to you, so you can address their concerns privately.
Build Customer Loyalty.
Strengthen customer relationships, increase sales and referrals, and beat your competitors.

Texting Features for Reviews

A complete messaging platform for managing online reviews, and anything else you’d want to text for.
Messaging for reviews and more.
Mass Texting. Add review links to BCC group messages anytime you need a review boost.
Team-Focused Dashboard. Manage reviews across business locations. See which employees are earning the most, or tag-team your request and response efforts.
Message Templates. Keep communications consistent across employees and locations. Type your message once, save it as a template, use it forever.
Mobile Apps. Text for reviews and day-to-day conversations wherever work takes you. Made for iOS and Android.

NEXT STEPS

Boost your reviews. Boost your revenue.

matt-casady-stor-n-lock-headshot
The average local business has 39 Google reviews—but with Text Request’s help, our average number of reviews has reached 170 per store.”
Matt Casady, Marketing Manager
STOR-N-LOCK