HIPAA Compliant Texting

Connect with patients like never before.

Secure SMS and MMS messaging for healthcare professionals connect with patients instantly and provide best in class care.

HIPAA Compliant Texting

Connect with patients like never before.

Secure SMS and MMS messaging for healthcare professionals connect with patients instantly and provide best in class care.

How It Works

Create better experiences for patients and employees, whether you’ve got one location, multiple, or a whole health system.

Protect your patients and your practice.

White glove setup.
Every HIPAA Compliant Texting account is securely created by a Text Request employee. Contact us to set yours up today.
Business associate agreement.
Happy to sign a BAA with you upon request. We already have signed BAAs with all our technology partners, so everyone's protected.
Layers of security.
Permanent records and end-to-end encryption to meet standards set by HIPAA, HITECH, The Security Rule, and more.
Landline, VOIP texting.
Text and call from the same office lines. Even send and receive images and PDFs.
Team-friendly dashboards.
Have employees text from different lines for separate departments and locations. Or have employees share a compliant dashboard.

Spotlight Features

Cloud messaging tools powerful enough to stand alone—and to help you stand out.

Texting for telehealth and more.

Payments.
Request and collect secure payments through text. Streamline billing and speed up cash flow.
Mobile Apps.
Text securely from your office line on your smartphone. You don’t need pagers, and patients don’t need to download anything.
Mass Texting.
Reach any or all of your patients at once with our BCC group messaging. Great for practice updates and promotions.
SMS Chat.
Our web chat widget for texting. Spark conversations from your website, bring in new patients and offer outstanding service.
Conversations.
All messaging in Text Request is two-way and conversational, even our Mass Texting.

Finer Points

Medical messaging features for contactless engagement, and all your other patient communications.
Smaller features that create a big impact.
Message Templates. Type it once, use it forever. Great for keeping communications consistent across employees.
Scheduled Messages. Type an individual or mass text and schedule it to send later.
Autoresponder. Send automatic replies to inbound texts. Great for after hours and confirming you got the patient's message.
Multiple Dashboards. Add as many dashboards (text lines) to your account as needed. Keep communications organized across providers, departments, and locations.
Location Requests. Home healthcare workers or workers in the field? Stay connected with GPS address updates.
SMS and MMS. Send and receive compliant texts, images, and PDFs to provide the healthcare patients want.

NEXT STEPS

Let’s grow your practice.

erez-dayan-avance-plastic-surgery-institute-headshot
Our overall patient experience has improved, because our patients feel more secure when they know our medical expertise is just one, quick message away.”
Dr. Erez Dayan, Medical Director
Avance Plastic Surgery Institute