HIPAA Compliant Texting

Connect with patients like never before.

Secure SMS messaging for healthcare professionals to ignite patient engagement.

HIPAA Compliant Texting

Connect with patients like never before.

Secure SMS messaging for healthcare professionals to ignite patient engagement.

How It Works

Create better experiences for patients and employees, whether you’ve got one location, multiple, or a whole health system.

Protect your patients and your practice.

White glove setup.
Every HIPAA Compliant Texting account is securely created by a Text Request employee. Contact us to set yours up today.
Business associate agreement.
After we’ve set up your HIPAA Compliant Texting account, we’re happy to sign a BAA upon request.
Layers of security.
Permanent records and end-to-end encryption to meet standards set by HIPAA, HITECH, The Security Rule, and more.
Landline, VOIP texting.
Once your secure account is created, connect your existing office phone numbers, so you can text and call from the same line.
Team-friendly dashboards.
Have employees text from different lines for separate departments and locations. Or have employees share a compliant dashboard.

Spotlight Features

Cloud messaging tools powerful enough to stand alone—and help you stand out.

Texting for telehealth, and more.

Payments.
Request and collect secure payments through text. Streamline billing and speed up cash flow.
Mobile Apps.
Text securely from your office line on your smartphone. You don’t need pagers, and patients don’t need to download anything—it’s just texting.
Mass Texting.
Reach any or all of your patients at once with our BCC group messaging. Great for practice updates and promotions.
SMS Chat.
Our web chat widget for texting. Spark conversations from your website. Bringing in new patients and offer outstanding service.
Conversations.
All messaging in Text Request is two-way and conversational, even our Mass Texting.

Finer Points

Medical messaging features for contactless engagement, and all your other patient communications.
Smaller features that create a big impact.
Message Templates. Type it once, use it forever. Great for keeping communications consistent across employees.
Scheduled Messages. Type an individual or mass text and schedule it to send later.
Autoresponder. Send automatic replies to inbound texts. Great for after hours and confirming you got the patients text.
Multiple Dashboards. Add as many dashboards (text lines) to your account as needed—organize different providers, departments, and locations.
Location Requests. Home healthcare workers or workers in the field? Stay connected with GPS address updates.

NEXT STEPS

Let’s grow your practice.

erez-dayan-avance-plastic-surgery-institute-headshot
Our overall patient experience has improved, because our patients feel more secure when they know our medical expertise is just one, quick message away.”
Dr. Erez Dayan, Medical Director
Avance Plastic Surgery Institute