CASE STUDY

ABM Photography

OVERVIEW

Text Request immediately broke down communication barriers for my team.

Industries
Photography

Prospects wouldn't answer the phone because of robocalls or work.

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CHALLENGE

We had a bottleneck where leads would pile up after they completed our email form.

ABM Photography is San Diego's premier wedding photography studio. My team averages around 100 weddings a year. We’re on a ton of preferred business lists, and we’re recommended by over 25 venues around San Diego. We ran into a major bottleneck where our massive amount of leads would pile up after they filled out our email form. We would call them to follow up, but then they’d never answer because of robocalls or work. That’s when we found Text Request.

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APPROACH

Prospects actually started responding, when we followed up via text.

Text Request immediately broke down communication barriers, and our leads actually started responding to us during the workday. Before, they wouldn’t stop what they were doing to discuss rates with us over the phone—but with texts, they know the communication will be fast and efficient enough for them to respond. 

We really only needed five minutes to look at Text Request and understand how it works—it’s that simple of a platform. Our favorite feature is the Chrome Extension, because it makes it quick and easy to text clients from any webpage. You just click on the extension and it’s ready to go!

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We really only needed five minutes to look at Text Request and understand how it works—it’s that simple of a platform.”
Brian Kent, Owner
ABM Photography
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RESULTS

Text Request helps us attract leads like never before.

We’ve made new connections with so many more leads, because it’s just easier for people when they can text us. With the Chrome extension, website, and mobile app, there are three different ways you can use Text Request. My team uses all of them, and it's made it possible to attract leads like never before.

NEXT STEPS

See how we'll help you ignite customer engagement.