When we can effectively reach clients, our mission is furthered.
Housing Channel is a non-profit organization dedicated to making the American dream of homeownership a reality for low and moderate-income families. Our goal is to help people build wealth through homeownership. We provide financial assistance as often as we can, but we focus on educating and empowering homeowners to lift up their own neighborhoods. That’s where Text Request comes in.
Our counseling department conducts bi-monthly Homebuyer Orientation Classes, as well as lots of one-on-one meetings. We send texts to schedule these meetings. We’ve found this works better than emailing or even calling. Not everyone reads an email or answers the phone, but they do look at texts.
Text Request has allowed our office to join the 21st century. It helps us engage more people in our community better, which ultimately furthers our mission.