Your business number’s better half.
Add our complete text messaging platform to the business landline, VOIP, and toll-free lines you already use.
What It Does
Text from the same phone numbers you and your customers are used to, without affecting voice services.
One number for all communications.
Shareable Dashboards.1 Dashboard = 1 Phone Line. Add multiple to your account. Users can login to a shared dashboard to manage communications together, or each get their own.
Team-Focused Features.Empower your team to improve marketing, sales, service, collections, hiring, and more with one powerful platform.
SMS Chat.Spark profitable conversations from your website with our live SMS chat widget that sends text messages straight to your business line.
Secure Messaging.Protect your communications, your company, and your customers with encrypted SMS and MMS messaging.
API and Integrations.Connect your text-enabled business line to software you already use, or build a custom texting solution.
How It Works
A behind the scenes look at how we add future-ready technology to traditional phone services.
Not magic, just great software.
Two Sides to Every Line.Every phone number has a voice side and a messaging side. With your permission, we attach our service profile ID (SPID) to the messaging side of your number, telling mobile carriers that Text Request is handling your texts.
Message Routing.Once our SPID is attached, any texts sent to your business number will be delivered to your Text Request account. Any calls to your number will be handled the same as always—no change there, we don’t handle voice services.
No Mobile Numbers.Mobile carriers have called permanent dibs on cell phone numbers, so service providers like us can’t add our SPID to mobile numbers or use them with our platform. We can use landline, VOIP, and toll-free numbers.
Set It Up
Takes a few steps, but it’s a simple process.
Add texting to your business phone numbers.
Grant Permission. For both new accounts and existing. Verify you own the number, state your use case for texting, and sign a letter of authorization (LOA) giving us permission to add our SPID to your number. Takes a few minutes to several hours depending on your speed.
10DLC Registration. We’ll take this to The Campaign Registry (TCR) for verification, so carriers will deliver more of your texts and do it faster. Verification is typically instantaneous.