CASE STUDY

Healthcare National Marketing

OVERVIEW

Text Request has always met our needs and never disappointed in ROI.

Industries
Insurance
Features
Group Messaging

We’ve grown from 30 employees to 175 in the last six years, but we want to maintain a small company feel with texting.

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CHALLENGE

Providing insurance solutions to 90,000+ members requires reliable communication.

Healthcare National Marketing provides top-tier insurance solutions to over 90,000 members of the National Association for Medical and Dental. We specialize in dental and vision coverage, and handle all aspects of members’ plans, from sales to service and collections. Working with that many people requires fast communication, which is why we started using Text Request.

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APPROACH

We use Text Request in every facet of our organization.

We use Text Request in our sales department to generate leads, our customer service department for service and billing questions, and our collections department to collect past-due premiums. Texting helps every facet of our organization.

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Group messaging has been a game changer for connecting with our 90,000+ members.”
Sherri Paules, CEO
Healthcare National Marketing
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RESULTS

New enrollments come in daily via text.

Group messaging has been a game changer for our organization. It makes contacting thousands of people at a time easy with a simple message. We’ve seen great growth since using Text Request. No matter how big we’ve gotten, Text Request has always met our needs and never disappointed in ROI.

NEXT STEPS

See how we'll help you ignite customer engagement.