CASE STUDY

StudioPOP

OVERVIEW

I know I can always keep my members connected with Text Request.

Industries
Fitness

Tapping members and fostering relationships via texts keeps a gym running.

CHALLENGE

I needed a communication channel that had the same energy as my classes.

StudioPOP is a CYCLE+ studio in Tulsa, Oklahoma. We love offering the intense, sweaty fun of rhythm-based cycling to create change in our clients’ bodies, minds, and hearts. I needed a way to keep in touch with my members and foster relationships. In the past I used email, but it just wasn’t personable or engaging. I needed a communication channel that had the same energy as my classes—fast and fun! I started using Text Request and immediately got the speed and connections I was looking for.

APPROACH

I send a text, and class slots fill up within 30 minutes.

Right now I primarily use Text Request for reminders. Every Sunday around 7 p.m., I send a group text asking members to book their classes for the week. Within thirty minutes the slots always start filling up. It’s crazy! The message templates are my favorite feature, because they save me so much time. I have several different ones prepared, and I only have to spend a few seconds each week tweaking them for my group messages.

studio POP logo
I started using Text Request and immediately got the speed and connections I was looking for.”
Abbie Peraza, Owner
StudioPOP

RESULTS

Texting keeps my members in the zone and ensures we stay in touch.

There’s a certain magic that happens at the studio, when people drop down their walls and sweat together during a solid workout. With Text Request, I know I can always keep my members in that zone. It’s an awesome, quick way to stay in touch!

NEXT STEPS

See how we'll help you ignite customer engagement.