4 Ways Staffing Agencies Excel with Text Messaging

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Staffers need to vet applicants, fill positions fast, and keep up with everyone while they're doing it. It’s a lot for anyone to handle! And text messaging can help you do it better.

Text messages are the fastest way to reach, engage, and move a prospect from one stage of the process to the next, and it’s this kind of power that helps staffing agencies excel.

Staffing Agencies Excel with Text Messaging Infographic

Here’s why texting works for staffing agencies.

Less than 25% of emails are read, and less than 20% of calls are answered, but 99% of texts are read.

In fact, texts have a 45% average response rate. That means about half of all messages you send will get a response - and fast, since 95% of texts are read within just a few minutes.

How much better would these rates be than what you’re currently doing?

FranchiseHelp Texting vs Call Communication Preference

FranchiseHelp.com reports consistently show people would rather text than call.

SMS is more convenient, and it’s what people prefer. You can’t always take a phone call, and it could be hours or days before you see an email, but you’ll see and respond to texts ASAP.

That’s why so many staffing agencies love text messaging - it’s easy plus it gets higher results and metrics. Here are 4 ways that staffing agencies excel and streamline workflow with text messaging.

1. Use text to vet and hire applicants.

One piece of context you need is Text Request. Our dashboard makes it easy for you to text as an individual or as a team from a computer, without having to use your personal cell phone.

You can even use your current business phone number in most cases.

You can also send and receive pictures in Text Request, and all of this comes with complete organization.

So to help with hiring, recruiters are having job seekers text in pictures of their resumes, referrals, and even links to their LinkedIn profiles. Your team members then review those resumes within Text Request, and follow up with applicants as needed.

The process is quite quick, and easy to optimize.

Staffers hold conversations, share job descriptions and deliverablesvet applicants, and offer instructions on what they should do next, all through text.

The beauty in it for staffers is that they can connect faster, which helps them produce more while saving tons of valuable time and money.

2. Place temps faster through text.

A lot of businesses need temporary workers ASAP. So when you need to fill 40 positions by tomorrow morning, what are you going to do?

Here’s how staffers use text messaging to fill positions for outreach.

They’ll tee up their list of temps, and with the press of a button send them a BCC group text. That means everyone on the list gets the message, but replies come directly back to the staffer, not the group.

Group Texting in Business

This allows staffers to send out 1 message that says something like this template below:

Company A needs 40 people tomorrow at 8am. Are you available?

The first 40 people to say yes get the job, and the staffer spends all their extra time accomplishing other goals.

As an added perk, staffers also text company addresses to workers, which provides a record and easy way to load directions (just click on the address to open directions in your Maps app).

3. Track employee hours through text.

When you work with a lot of people, you have to make sure everyone’s in the right place at the right time, and that they get paid accordingly.

Text messaging is a great way to keep up with this. You can text recruits where they need to be and when, and they can text you their hours for the day or week.

Communication Consumers Want

All you have to do is look under that contact in Text Request, and all of their information will be waiting for you, perfectly organized for the best work experience.

4. Text important reminders and updates.

There are a lot of details in the hiring and onboarding process, which can be stressful for applicants. This is where a personal touch is both helpful, and leaves a lasting positive impression.

In Text Request, you can schedule messages in advance. So staffers are scheduling reminder texts and well wishes for applicants before their important moments, like interviews and first days on the job.

A little encouragement goes a long way, and because texts are read instantly, it’s also an assurance that applicants won’t miss anything important.

This is one more automation you and your team can use to fill more positions while delivering top notch service that helps with retention. Plus, it's super easy!

Bring it together.

Text messaging takes a lot of necessary roles and turns them into easy tasks.

Instead of making dozens or hundreds of calls a day, leaving voicemails, and sending emails, you can send a few texts and be done with it!

Text messaging helps staffing agencies and small businesses save countless hours while also increasing productivity and output.

How can your agency start texting?

It’s easy to get started. Just go to our Pricing page and choose the plan that’s right for your team.

The system’s easy to learn, and we offer free support to all users. Text Request also has no contracts, and a 30-day money back guarantee. So sign up and start texting today!

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