Businesses typically slow to adapt turned to texting, and Text Request, to connect with customers digitally, fueling the company's growth.
Text Request passed the $1m annual recurring revenue (ARR) mark in mid-2018, something only 4% of startups accomplish. We passed $2m ARR in the fourth quarter of 2019, and $3m ARR in June of 2020.
"It's safe to say that 2020 is the year we've hit the 'hockey stick' growth phase," says Brian Elrod, Text Request's CEO and Co-founder. "It's a testament to how resilient our team is that we've been able to accommodate such rapid growth while maintaining our strong customer service culture."