PRICING

Go big, or start small.

Text messaging plans for any size business, whether you’re new to the game or an old pro.

Text Request Pricing

Not sure which plan to choose?

Let's talk through your needs to pick the right fit for you.

PRICING

Go big, or start small.

Text messaging plans for any size business, whether you’re new to the game or an old pro.

PICK YOUR PLAN

Standard Plans (4)

High VolumePlans (3)

Political Texting

Plans for every business, even yours

No contracts. 30-day money back guarantee on Basic and Starter plans. Free Support. Unlimited users, contacts, devices, contact groups, and group sizes. Note: 1 Dashboard = 1 Text Line
Basic
$59.99/ mo

1,000

Included texts

1

Dashboard

$0.055

Additional texts
What's included:
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2-Way Texting
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Mass Texting
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Payments
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Message Templates
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Unlimited Users
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Unlimited Contacts
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10DLC Verified Sending
Corporate
$295/ mo

6,500

Included texts

5

Dashboards

$0.042

Additional texts
What's included:
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All Starter Features
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Custom Merge
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5 Dashboards (Text Lines)
Enterprise
$575/ mo

20,000

Included texts

10

Dashboards

$0.032

Additional texts
What's included:
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All Corporate Features
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API Access
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10 Dashboards (Text Lines)
High Volume Tier 1
$890/ mo

50,000

Included texts

10

Dashboards

$0.019

Additional texts
Included features:
plus
$5 Additional Dashboards
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All Enterprise Features
High Volume Tier 2
$1,460/ mo

100,000

Included texts

10

Dashboards

$0.016

Additional texts
Included features:
plus
$5 Additional Dashboards
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All Enterprise Features
High Volume Tier 3
$2,900/ mo

250,000

Included texts

10

Dashboards

$0.013

Additional texts
Included features:
plus
$5 Additional Dashboards
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All Enterprise Features
Prices in USD. Sales tax may apply.

COMPARE

Features and Options
Yes
Included
Not avaliable
Not available
BASIC$59.99USD/month
STARTER$145USD/month
CORPORATE$295USD/month
ENTERPRISE
& HIGH VOLUME
starting at$575USD/month
Included Texts
The number of texts included in your plan each month.
1,000
2,500
6,500
20,000
Included Dashboards
1 dashboard = 1 text line with all plan features. You can text from multiple lines/dashboards under your account.
1
2
5
10
Basic Messaging Features
2-Way Texting (Conversations)
yes/no
yes
yes
yes
Landline, VOIP Texting
Use your existing office phone number(s) for texting without affecting voice services.
yes/no
yes
yes
yes
Mass Texting
yes/no
yes
yes
yes
Picture Messaging (MMS)
yes/no
yes
yes
yes
Link Sharing
yes/no
yes
yes
yes
Message Templates
Type your message once, save it to use repeatedly across users.
yes/no
yes
yes
yes
Emoji Keyboard
yes/no
yes
yes
yes
Multi-Language Support
Send and receive texts in any language.
yes/no
yes
yes
yes
Resolve + Unresolve
Mark whether a text needs your attention, like a read vs. unread email.
yes/no
yes
yes
yes
Delivery Status
We'll tell you if your text was delivered, or if there were any errors.
yes/no
yes
yes
yes
Forwarding
Manually forward a text to another number.
yes/no
yes
yes
yes
Escalation
Automatically forward a text to another number after a set number of minutes.
yes/no
yes
yes
yes
Message Tags
Tag individual messages with custom labels, create reports to view all.
yes/no
yes
yes
yes
Download + Print
yes/no
yes
yes
yes
Permanent Records
yes/no
yes
yes
yes
Search + Filter
yes/no
yes
yes
yes
Reporting
Pull unlimited reports on usage, opt outs, and more with custom dates.
yes/no
yes
yes
yes
Mobile Apps
Take Text Request everywhere work takes you with our iOS and Android apps.
yes/no
yes
yes
yes
Spam Scanner
We'll tell you if your BCC group (mass) message has potential to be flagged as spam before sending.
yes/no
yes
yes
yes
Subscriber Management
Manage contact opt-ins and opt-outs for easy messaging compliance.
yes/no
yes
yes
yes
Advanced Messaging Features
Reviews
Connect your Google and Facebook business profiles to earn, reply to, and track online reviews. Priced per 25 dashboards.
yes/no
$50/mo
yes
$50/mo
yes
$50/mo
yes
$50/mo
Payments
Request and receive secure payments through text. Transaction fee based on volume.
yes/no
yes
yes
yes
Peer to Peer Texting
Send one-to-one messages at scale.
yes/no
yes
yes
yes
Scheduled Messages
Type a text now, and schedule it to send at a later time and date.
yes/no
$20/mo
yes
yes
yes
Location Requests
Request a contact's location, and have them send you a pin with their exact address.
yes/no
$15/mo
yes
yes
yes
Chrome Extension
Text from any page on the web with our browser extension.
yes/no
$15/mo
yes
yes
yes
Custom Merge
Include personalized info like name and date when texting multiple contacts at once.
yes/no
$15/mo
yes
$15/mo
yes
yes
SMS Chat
Spark inbound conversations with our web chat widget.
yes/no
$20/mo
yes
yes
yes
Automations
Call Forwarding
Exclusive to text-only numbers. Seamlessly forwards callers to a voice-enabled phone number you provide. Priced per account, up to 25 dashboards.
yes/no
$25/mo
yes
$25/mo
yes
$25/mo
yes
$25/mo
Automated Greeting
Exclusive to text-only numbers. Informs callers they've reached a text-only number and provides your voice-enabled number to call instead.
yes/no
yes
yes
yes
Autoresponder
Automatic replies for out of office, or any other reason.
yes/no
yes
yes
yes
Keywords
A word that contacts text to opt in or receive info. Use to create and manage subscribers.
yes/no
$15/mo
yes
yes
yes
3rd Party Integrations
Connect Text Request to tools you already use. View our Integrations page for the full list.
yes/no
yes
yes
yes
API Access
Use our API to build your own solution or integration.
yes/no
$50/mo
yes
$50/mo
yes
$50/mo
yes
Contact Management
Unlimited Contacts
yes/no
yes
yes
yes
Unlimited Contact Groups
yes/no
yes
yes
yes
Unlimited Group Sizes
yes/no
yes
yes
yes
Import + Export
yes/no
yes
yes
yes
Custom Fields
Add custom fields to each contact record for birthdays, notes, any criteria you care about.
yes/no
yes
yes
yes
Contact Stats
See how engaged each contact is with your messages.
yes/no
yes
yes
yes
Contact Tags
Custom contact labels to filter or quickly identify contacts.
yes/no
yes
yes
yes
Filter + Sort
yes/no
yes
yes
yes
Contact Status
Tells you whether a contact is active, opted out, or blocked.
yes/no
yes
yes
yes
User Management
Unlimited Users
yes/no
yes
yes
yes
Tiered Permissions
Give each user Administrator (everything), Manager (all but billing), or CSR (limited) access.
yes/no
yes
yes
yes
Typing Notifications
Know when another user is responding to a contact.
yes/no
yes
yes
yes
Custom Signatures
Each user can create custom signatures, just like email.
yes/no
yes
yes
yes
New Message Notifications
yes/no
yes
yes
yes
Name + Time Stamps
Every sent text shows the user who sent it, the time and day they sent it.
yes/no
yes
yes
yes
User Profiles
yes/no
yes
yes
yes
Custom Dashboard Views
Change how and which messages are displayed to optimize your workday.
yes/no
yes
yes
yes
Account Management
Billing + Invoice Management
yes/no
yes
yes
yes
10DLC Verified Sending
We'll register your number with carriers for increased delivery and speed.
yes/no
yes
yes
yes
Dedicated Support Rep
yes/no
yes
yes
yes
Multi-Factor Authentication (MFA)
Protect your account and company by using SMS verification to login.
yes/no
yes
yes
yes
Single Sign-on (SSO)
Manage logins for all users on your account through Microsoft and Google.
yes/no
$250/mo
yes
$250/mo
yes
$250/mo
yes
$250/mo
Additional Dashboards
Text from multiple lines under the same account.
yes/no
$10/mo
yes
$10/mo
yes
$10/mo
yes
$10/mo
HIPAA Compliant Account
Specialized account for patient texting. Comes with Business Associate Agreement upon request.
yes/no
$50/mo
yes
$50/mo
yes
$50/mo
yes
$50/mo
Additional Texts
Your per text rate if you go over your monthly base text volume.
yes/no
$0.055
yes
$0.05
yes
$0.042
yes
$0.032
Artboard

Download the full features and options comparison chart.

FAQ

Quick answers to our most common questions.

Does Text Request require contracts?

Nope. You can start today and upgrade, downgrade, or cancel your plan at any time. If you do need a contract as part of your purchase protocol, contact us

Can I use my current business phone number texting?

Probably. We can text-enable all landline phone numbers, and most VOIP and toll-free numbers, without affecting voice services. Check your number here, or contact us with questions.

How long does setup take?

Our goal is to have you set up, trained, and sending messages within 24 hours. Some external factors like your own schedule may affect this, but we're here to help you launch ASAP.

Can I send more texts than are included in my plan?

Yes. We won't stop you from texting. You will just pay your plan's per-text rate for additional texts. These overages will be added to your next billing.

Is Text Request HIPAA compliant?

We have a HIPAA compliant account option, yes. It even comes with a Business Associate Agreement (BAA) upon request. These accounts are different from our standard accounts, and will need to be set up by a Text Request employee. Contact us today to set up your HIPAA compliant texting account.

How long can a text be?

One text holds up to 160 characters. You can send and receive messages up to 1,600 characters, and they will appear as one message to both you and your contacts, but they will count as multiple texts towards your plan’s usage. Including a picture, PDF, or video will add one extra text per recipient to your plan’s usage. Using special characters like an emoji or em dash reduces your character limit. Why these limits? Mobile carriers have set these standards, and we are following their lead to keep things consistent and easier for everyone. We understand it gets pretty technical, and sometimes confusing. We’re happy to talk through details with you, just contact us. We also show a character counter everywhere you send a message in Text Request. You can always see how many characters are in your message, how many texts it is, and—when sending to multiple people—how many total texts will count towards your plan’s usage.